Privacy Policy

This privacy policy sets out how we use and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• name and job title

• contact information including email address

• demographic information such as postcode, preferences and interests

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided, to do this you need to opt in for this service.

• We may contact you by email, phone, or mail.

• We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is an element of data that a website can send to your browser, which may then store it on your system. We use cookies in some of our pages to store your preferences and record session information. The information that we collect is then used to ensure a more personalized service level for our users. Please be assured though that your credit card number will not be saved for security reasons. You must type the credit card number each time you make a purchase.

You can adjust settings on your browser so that you will be notified when you receive a cookie. Please refer to your browser documentation to check if cookies have been enabled on your computer or to request not to receive cookies. As cookies allow you to take advantage of some of the Website’s essential features, we recommend that you accept cookies. For instance, if you block or otherwise reject our cookies, you will not be able to book flights or use any products or services on the Website that require you to log-in.

This information is treated confidentially and will not be shared with anyone outside of the Company unless otherwise stated in this Privacy Policy. We will only use this information to make informed decisions regarding the purchase of online advertising.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Niraamaya Retreats Cardamom Club Thekkady is committed to privacy for everyone who accesses our website. This site, https://www.niraamaya.com/cardamom-club-thekkady, only collects personal data about you as needed to provide you with outstanding service, and to help process your request or provide you with information.

Reservation made for the period 16th April to 30th September an advance of 50% of the total booking value needs to be deposited at the time of booking. Balance 50% of the total booking value to be paid 30 days prior to the arrival date.
Reservation made for the period 01st October t to 17th December and 11th January to 15th April an advance of 25% of the total booking value needs to be deposited at the time of booking. Balance 75% of the total booking value to be paid 60 days prior to the arrival date.
Reservation made for the period 18th December to 10th January an advance of 100% of the total booking value needs to be deposited at the time of booking.

GENERAL TERMS & CONDITIONS - Check-in: 14:00 HRS, Check-out: 12:00 Noon. - Early Check-In & Late Check-out would attract an extra charge of an additional night. - The tariff is in Indian Rupees (INR). - All disputes are subject to Bangalore jurisdiction. CHECK-IN DOCUMENTATION INDIAN NATIONALS: - As per Govt. of India regulations, all Indian nationals (adults & children) are required to provide proof of identities such as Driving License, Voter’s ID, Aadhar Card or Passport, at the time of check-in. FOREIGN NATIONALS: - All foreign nationals are required to produce their valid Passports and Visa, at the time of check-in. FORCE MAJEURE CLAUSE "Niraamaya" or "Niraamaya Retreats" shall not be responsible for its inability to perform its contractual obligations arising due force majeure events such as - • Act-of-God (natural disasters such as tsunami, floods, earthquakes, volcanoes or sudden death) • Any local or national emergencies • Civil disorder (riots) • Epidemic • Curtailment of transportation and airport operations • Any Exceptional and catastrophic event • Act of terrorism or crime • Other act which are beyond control of the Niraamaya or declared by the Government as Force Majeure event. Further in the event of a Force Majeure, ‘Niraamaya Retreats’ shall not charge retention for i) Any cancellation or change of the reservation made by the Guests, or ii) That part of the reservation that was not consumed by the guests who are affected by the Force Majeure Event. However, ‘Niraamaya Retreats’ shall at its own discretion provide the client a credit note that is valid till the claim-by-date defined by Niraamaya Retreats. The client will not be entitled to make any grievance thereafter in respect of the same. REFUND POLICY • Refunds will attract a 5% administrative charge. • Refunds will be processed within 60 working days. • No refund is applicable for NO SHOWS.