Cancel Booking

This Privacy Policy explains our personal data practices and the choices you can make about the way your personal data is used. This Privacy Policy gives effect to our commitment to protect your personal data and serves as the guidelines to be observed by all of the hotels, villas and properties managed and/or operated by Manor House Concepts or its affiliates and subsidiaries.

You will be asked to consent to the terms of this Privacy Policy when making a reservation, joining our loyalty program or mailing list, registering for events or promotions or otherwise corresponding with us via the Site or otherwise where required under applicable law. Subject to the requirements of applicable law, your continued use of the Site will constitute your deemed consent to the terms of this Privacy Policy

Manor House (Pvt) Ltd (“Manor House Concepts“, “we“, “us“, “our“) respects your privacy, and is committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website ( www.manorhouseconcepts.com ) , when you contact guest services, or when you otherwise interact with us.

For Room Bookings:
Payment in full will be required 30 days prior to arrival for all bookings. For bookings made for stays between the 20th December 2021 and 10th of January 2022 payment in full will be required 60 days prior to arrival.

Cancellation made less than 30 days prior to arrival will be charged at 100% of the total booking price.

Cancellation made for bookings between 20th December 2021 and 10th January 2022 less than 60 days prior to arrival will be charged at 50% of the total booking price, and less than 30 days prior to arrival will be charged in full.

For Whole House/Group (Four Rooms and Above) Bookings:
Payment of an immediate 50% deposit will be required to secure the booking within 180 days prior to the arrival date which will be non-refundable 90 days prior to the arrival date. The balance payment of 50% will be required 90 days prior to the arrival date for all seasons.

Cancellation for the Whole House/Group Bookings in all seasons made less than 90 days prior to arrival will be charged at 50% of the total booking price, and less than 60 days prior to arrival will be charged in full.
Any amendments made within the cancellation period are subjected to the cancellation policy described above.

Normal payment and cancellations apply.However, for your peace of mind and confidence, we offer FLEXIBILITY around COVID-19 for any booking for a stay upto and including 30 June 2022,that the cancellation policy will be waived upto your arrival date and payment refunded, under the following circumstances - your country of flight origin or Sri Lanka’s borders close by order of their respective Government and/or flights are not operating, or non-essential travel is prohibited by law,or you test positive within 3 days prior to departure, and are unable to travel (for which documentation will be required).

Rates are in US Dollars and includes Service Charge & Government Taxes of (Government taxes are subject to change).

Length of Stay
Individual room bookings: We do not enforce a minimum night policy at Maniumpathy.

Whole House bookings : A minimum stay of 02 nights or more is required exclusively for full villa bookings throughout the year. 01 night stays will be subject to availability.

Child policy: Maniumpathy accepts guests of 07 Years of age. Accompanying of children below 07 years without disclosing at the time of booking will be subject to refusal of check in at the time of arrival. A third guest can be accommodated on an extra bed the Master Suite (Annapuranie) and Family Suite (Chryshanthie)

Normal payment and cancellations apply.However, for your peace of mind and confidence, we offer FLEXIBILITY around COVID-19 for any booking for a stay upto and including 30 June 2022,that the cancellation policy will be waived upto your arrival date and payment refunded, under the following circumstances  - your country of flight origin or Sri Lanka’s borders close by order of their respective Government and/or flights are not operating, or non-essential travel is prohibited by law,or you test positive within 3 days prior to departure, and are unable to travel (for which documentation will be required).