Privacy Policy

This privacy policy sets out how we use and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• name and job title

• contact information including email address

• demographic information such as postcode, preferences and interests

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided, to do this you need to opt in for this service.

• We may contact you by email, phone, or mail.

• We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is an element of data that a website can send to your browser, which may then store it on your system. We use cookies in some of our pages to store your preferences and record session information. The information that we collect is then used to ensure a more personalized service level for our users. Please be assured though that your credit card number will not be saved for security reasons. You must type the credit card number each time you make a purchase.

You can adjust settings on your browser so that you will be notified when you receive a cookie. Please refer to your browser documentation to check if cookies have been enabled on your computer or to request not to receive cookies. As cookies allow you to take advantage of some of the Website’s essential features, we recommend that you accept cookies. For instance, if you block or otherwise reject our cookies, you will not be able to book flights or use any products or services on the Website that require you to log-in.

This information is treated confidentially and will not be shared with anyone outside of the Company unless otherwise stated in this Privacy Policy. We will only use this information to make informed decisions regarding the purchase of online advertising.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Hotel Give is committed to privacy for everyone who accesses our website. This site, www.hotelgive.nz, only collects personal data about you as needed to provide you with outstanding service, and to help process your request or provide you with information.

Full payment is taken on check in, guests are required to provide credit/debit card for security. Credit card information will be held for the duration of your stay for purposes including key card deposits.

Hotel Give accepts Visa, Master Card, American Express, EFTPOS and reserves the right to temporarily hold an amount prior to arrival.

There is a 2.5% surcharge for Visa and Mastercard payments
There is a 3.5% surcharge for AMEX and Diners payments

When booking more than 4 rooms, different policies and additional supplements may apply.

Check in time from 3pm onwards and check out until 10am on the day of departure. Our Reception is open 24 hours.

All guests staying are required to show a valid photo I.D. during check in. Minimum age for check in is 18.

Full payment will be taken on arrival. Additional charges may be requested at the time of departure.

Credit card information will be held for the duration of your stay for purposes including key deposits. 

There is a surcharge of 3.5% for AMEX and Diners credit cards. Visa, Master Card and EFTPOS are also accepted.

All children are welcome. All children under 2 years stay free of charge for children's cots/cribs. Maximum number of cots/cribs in a room is 1. Children over 2 years old have to have their own bed.

There is no capacity for extra beds in the rooms.

We must be notified outside of 24 hours before the check in day, this also applies to any modifications or changes. Failure to do so will result in full payment for the booking.

Pets are not allowed, unless it is a service dog.

Late check-outs are subject to availability and will incur extra charges, charges may vary during the year.

When booking more than 4 rooms, different policies and additional suplements may apply.

The guest remains liable for any damages to the room or property therein, incurred during the period of the room hire, and due to the actions of themselves or their guests.

Any behaviour that Hotel Give deems as being inappropriate, may result in the guest(s) being required to leave the premises and any payments made for further accommodation will be forfeit.

If an alarm sounds you are responsible for your own safety and must leave the building immediately. If you require assistance with your exit, please inform the reception staff on your arrival. Where possible warn others while leaving. Report to Warden when exiting the building and go immediately to the assembly point at the Botanical Gardens entrance across the street.

Please note that all Special Requests are subject to availability and additional charges may apply.